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This e-learning module will provide you with a basic knowledge of the Australian health care system and how private health insurance plays a vital role. It provides a platform for more extensive training about private health insurance.
This e-learning module will introduce you to the Private Health Insurance Code of Conduct, and provide you with an understanding of how the Code applies in practice.
This e-learning module will provide you with an understanding of the two age-based incentives in the Australian private health system - lifetime health cover, and age-based discounts.
The 'Pre-existing conditions - Introduction' course has been developed for private health insurance employees who are not expected to respond to queries about whether members are covered for particular procedures. This course provides general information about the pre-existing condition rule.
The 'Pre-existing conditions - Advanced' course has been developed for private health insurance employees who are expected to respond to queries about whether members are covered for particular procedures. This course provides comprehensive information about the pre-existing condition rule and the pre-existing condition assessment process.
This course provides an introduction to the private health insurance rebate, including what the rebate is, why it was introduced, who is eligible for the rebate, and the key changes to the rebate since its introduction. The course is suitable for fund employees that aren't in claims or member services departments, but who need to have a general understanding of the rebate.
This course provides a comprehensive overview of the private health insurance rebate, including what the rebate is and why it was introduced, who is eligible for the rebate, income testing, how to calculate the rebate, how to claim the rebate, and the savings provision. The course is suitable for fund employees in areas such as claims or member services departments, who need to have a thorough understanding of the rebate.
This course is a refresher for the Private health insurance rebate - Advanced course. It provides a summary of everything taught in the Advanced course, and further opportunities to practice calculating the rebate.
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